Terms of Service

Agreement to these Terms

By accessing or using the Thought Pattern AI website (the “Site”) or any of our products or services (together, the “Services”), you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not access or use the Services. If you use the Services on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.

Access to the services

The Site and the Services are owned and operated by Thought Pattern AI, LLC. We may modify, suspend, or discontinue any part of the Services at any time, with or without notice. We may also impose limits on certain features or restrict access to parts of the Services.

The Services are not directed to individuals under the age of 18. By using the Services, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms.

Website content

Except for open-source software we make available under its own license, the content on the Site, including text, graphics, logos, and the selection and arrangement thereof, is owned by or licensed to Thought Pattern AI, LLC and is protected by intellectual property laws. You may access and display this content for your personal, non-commercial use only. You may not reproduce, distribute, modify, or create derivative works from it without our prior written permission.

If you submit content to us, for example through a contact form, you grant us a non-exclusive, worldwide, royalty-free license to use that content for the purpose of operating and improving the Services and responding to you. You are responsible for the content you submit.

Your warranty

You represent and warrant that any content or information you submit does not and will not:

• violate any applicable law or regulation;
• infringe any patent, trademark, copyright, trade secret, or other proprietary right;
• impersonate any person or entity or misrepresent your affiliation; or
• contain viruses, malware, or any code intended to disrupt or damage software or systems.

Restrictions

When using the Services, you agree that you will not:

• engage in any fraudulent, deceptive, or unlawful activity;
• attempt to harvest credentials or gain unauthorized access to any account or system;
• transmit unlawful, harassing, or infringing material;
• send unsolicited or unauthorized advertising or spam;
• use automated means to crawl, scrape, or index the Services except as permitted by our robots policy; or
• reverse engineer, decompile, or attempt to derive the source code of any part of the Services, except where such restriction is prohibited by law or permitted by an applicable open-source license.

Products and separate agreements

Access to our products may be governed by separate agreements. Paid or managed offerings, such as Tapestry and Conclave, are provided under an order form or master services agreement that controls in the event of a conflict with these Terms. Open-source software we publish, such as Engram, is licensed to you under the terms of its applicable open-source license (for Engram, the Apache License 2.0), and nothing in these Terms limits your rights under that license.

Warranty disclaimer

THE SERVICES AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Services will be uninterrupted or error-free, or that any content is accurate, complete, or current.

Privacy

Our collection and use of personal information in connection with the Services is described in our Privacy Policy. Our security practices are described on our Security page.

Registration and security

If a portion of the Services requires registration, you agree to provide accurate and complete information and to keep it current. You are responsible for maintaining the confidentiality of any credentials and for all activity that occurs under your account. Notify us promptly of any unauthorized use.

Indemnity

You agree to indemnify and hold harmless Thought Pattern AI, LLC and its officers, employees, and agents from any claim or demand, including reasonable attorneys’ fees, arising out of your use of the Services, your violation of these Terms, or your violation of any rights of a third party.

Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THOUGHT PATTERN AI, LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR DATA, ARISING FROM YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM OR ONE HUNDRED U.S. DOLLARS ($100).

Fees and payment

Certain Services may require payment of fees. Where fees apply, they will be described in the applicable order form or agreement. You must be at least 18 years old to make a purchase, and you agree to provide current, complete, and accurate billing information.

Third-party websites

The Services may contain links to third-party websites or resources. We provide these links for convenience only and do not endorse and are not responsible for the content, products, or practices of any third party. Your use of third-party websites is at your own risk and subject to their terms.

Termination

We may suspend or terminate your access to the Services at any time, with or without cause and with or without notice. Upon termination, the provisions of these Terms that by their nature should survive, including ownership, disclaimers, indemnity, and limitations of liability, will survive.

Governing law and disputes

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Services that is not resolved informally will be settled by binding arbitration administered in Virginia, except that either party may seek injunctive relief in a court of competent jurisdiction to protect its intellectual property or confidential information.

Copyright dispute policy

We respect the intellectual property of others. If you believe that material available through the Services infringes your copyright, you may send a notice to us at hello@thought-pattern.com that includes: (a) your physical or electronic signature; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the material and its location; (d) your contact information; (e) a statement that you have a good-faith belief the use is not authorized; and (f) a statement, under penalty of perjury, that the information is accurate and that you are authorized to act. We will respond to valid notices and, where appropriate, provide a counter-notice process consistent with applicable law.

Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the effective date above. Your continued use of the Services after a change takes effect constitutes acceptance of the revised Terms.

Contact us

Questions about these Terms may be sent to hello@thought-pattern.com, or by mail to Thought Pattern AI, LLC.